Maintenance : Provide advice on best practices for keeping the computer clean and optimized, to teach customers to perform certain optimization and cleaning tasks themselves.

Usage : Provide training to the customer on how to use the new operating system and office software, to propose assistance with any questions or problems they may have.

Prevention : Provide customer training on best practices to prevent data loss. This may include installing backup software, setting up regular backup routines, and using anti-virus software.

Connectivity : Provide customer training to use the network and printer, including how to add new devices to the network, to change printer settings, etc. Also providing support for any questions or issues the customer may have.

Mobile : Provide training on the use of the smartphone and its various functionalities, to propose assistance for any questions or problems the customer may have.

Apple : Provide training on the use of the Apple device and its various features, to propose assistance for any questions or problems the customer may have.