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**General Conditions of Subscription for services**

1. Object

The purpose of these general conditions is to define the terms and conditions of subscription for the multimedia assistance, maintenance and repair services offered by CyberPresta (hereinafter referred to as "the Service Provider").

2. Services offered

The Service Provider offers various subscription plans for computer and multimedia assistance, maintenance and repair services, including, but not limited to, face-to-face or remote technical assistance via software, preventive maintenance, troubleshooting by solving problems that the customer may encounter, repair by changing parts, hardware or software configuration through optimization, data recovery as far as possible, setting up a home network , installing or updating software, and training sessions or computer initiation.

3. Subscription and renewal

Subscription to the Service Provider's services is carried out online on the Service Provider's website or by any other means accepted by the Service Provider. Subscriptions are automatically renewable at the end of each subscription period, unless terminated by one of the parties under the conditions set out below.

4. Prices and terms of payment

The prices of the different subscription plans are indicated on the Provider's website and may be modified at any time. Payments are made monthly or annually, depending on the subscription plan chosen by the customer. Payments are made by credit card, bank transfer, direct debit or any other means accepted by the Service Provider.

5. Termination

The customer may terminate his subscription at any time by giving written notice to the Service Provider, only if the conditions defined in the subscription contract allow it. The Service Provider may terminate the subscription in the event of non-payment, violation of these general conditions or for any other legitimate reason, by giving written notice to the customer.

6. Liability

The Service Provider undertakes to provide the services diligently and competently, in accordance with the professional standards in force. However, the Service Provider's liability is limited to the total amount of the subscription fees paid by the customer during the twelve (12) months preceding the event giving rise to the complaint. The Service Provider cannot be held liable for indirect, consequential or special damages.

7. Confidentiality and data protection

The Service Provider undertakes to protect the client's personal and confidential data, in accordance with the applicable data protection and confidentiality laws.

8. Force majeure

The Service Provider cannot be held responsible for the non-execution or delay in the execution of its obligations in the event of force majeure, as defined by law, including, without limitation, natural disasters, fires, floods, strikes, riots, wars, terrorist acts, blackouts, network problems, or any other unforeseeable and irresistible circumstance beyond the control of the Service Provider.

9. Changes to the Terms and Conditions

The Service Provider reserves the right to modify these general conditions at any time. The modifications will come into effect as of their publication on the Service Provider's website or their written communication to the client. The continuation of the use of the services by the customer after the date of entry into force of the modifications will be worth acceptance of the new general conditions.

10. Applicable law and competent jurisdiction

These general conditions are governed by French law. Any dispute arising from the interpretation or execution of these general conditions will be subject to the exclusive jurisdiction of the courts of Haguenau, Strasbourg or a competent court.

11. Miscellaneous Provisions

If any provision of these Terms and Conditions is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, the other provisions will remain in full force and effect. The parties will endeavor to replace the invalid, illegal or unenforceable provision with a valid and enforceable provision having a similar economic effect.